TURIZMDA XIZMAT KO‘RSATISH SIFATI VA STANDARTLARI
Keywords:
Turizm, xizmat sifati, xizmat ko‘rsatish standartlari, turistlar qoniqishi, servis, raqobatbardoshlik, xalqaro standartlar, mehmondo‘stlik, xizmat samaradorligi, xizmat boshqaruviAbstract
Mazkur maqolada turizm sohasida xizmat ko‘rsatish sifati va standartlarining ahamiyati, ularning turistik xizmatlar samaradorligiga ta’siri hamda zamonaviy talablarga mos ravishda rivojlanish yo‘nalishlari tahlil qilinadi. Xizmat ko‘rsatish sifati turistlar ehtiyojlarini qondirish, ularning qoniqish darajasini oshirish va turizm korxonalarining raqobatbardoshligini ta’minlashda muhim omil hisoblanadi. Maqolada xalqaro standartlar, xizmat sifatini baholash mezonlari va ularni amaliyotga joriy etish masalalari yoritilgan
References
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4. ISO 9001:2015 Quality Management Systems Requirements. – International Organization for Standardization, 2015.
5. O‘zbekiston Respublikasi Turizmni rivojlantirish strategiyasi materiallari. – Toshkent, 2022. – 15–35-betlar.
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Copyright (c) 2026 Xusenova Ruxshonabonu Xoshimovna
This work is licensed under a Creative Commons Attribution 4.0 International License.
Ushbu jurnalda chop etilgan maqolalar Creative Commons Attribution 4.0 Xalqaro Litsenziyasi (CC BY 4.0) ostida litsenziyalangan. Bu asarni nusxalash, tarqatish va moslashtirish imkonini beradi, agar asl muallif va manba to'g'ri ko'rsatilsa.
